Terms of Service

Jermacia Gardner Designs

Effective Date: October 12, 2026

Welcome to Jermacia Gardner Designs!

Thank you for visiting our website. At Jermacia Gardner Designs, we are dedicated to offering quality jewelry, beautiful craftsmanship, and a shopping experience built on trust and transparency.

By accessing our website, www.jermaciagardnerdesigns.com, or purchasing our products, you agree to the following Terms of Service. Please review these terms carefully before placing an order.

1. General Information

This website is operated by Jermacia Gardner Designs, a jewelry business based in Los Angeles, California.

Throughout this website, the terms "we," "us," and "our" refer to Jermacia Gardner Designs.

By using our website or purchasing our products, you agree to comply with these Terms of Service and all applicable laws.

If you do not agree with these terms, please discontinue use of our website.

2. Products and Jewelry Descriptions

Jermacia Gardner Designs specializes in jewelry collections that may include:

• Handcrafted brass statement earrings and necklaces.

• Moissanite rings, necklaces, and bracelets.

• Sterling silver jewelry.

• Gold-filled and gold-plated jewelry.

• Other fashion and fine jewelry accessories.

We strive to provide accurate product descriptions, photographs, materials, sizes, and pricing.

Because many of our pieces are handmade, slight variations in texture, finish, shape, and appearance may occur. These natural differences contribute to the individuality of handcrafted jewelry.

We make reasonable efforts to display product colors and details accurately. However, appearances may vary depending on lighting and device settings.

We encourage customers to review product descriptions carefully before purchasing.

3. Pricing and Payment

All prices displayed on our website are listed in U.S. dollars unless otherwise stated.

We reserve the right to update product prices, promotional offers, and product availability at any time.

Payments must be successfully processed before an order is fulfilled.

Available payment methods are displayed during checkout and may include major credit cards, digital wallets, and other payment services supported by Shopify.

Applicable sales taxes and shipping charges will be calculated and displayed during checkout.

4. Order Acceptance and Processing

After placing an order, you will receive an order confirmation through the contact information provided at checkout.

An order confirmation does not necessarily mean an order has been accepted for fulfillment.

We reserve the right to cancel or decline orders for legitimate reasons, including suspected fraud, payment issues, pricing errors, or product unavailability.

If an order is canceled after payment has been collected, a refund will be issued as appropriate.

Customers are responsible for providing accurate billing, shipping, and contact information.

5. Shipping and Delivery

We strive to process and ship orders within the time frames stated on our website.

Shipping and delivery estimates may vary depending on product availability, order volume, destination, and carrier operations.

Handmade or personalized pieces may require additional preparation time, as disclosed on the product page or during checkout.

Shipping fees and available delivery methods will be displayed during checkout.

Once an order has shipped, customers may receive tracking information when available.

If your shipment is delayed, missing, or arrives damaged, please contact us so we can assist you.

For additional information, please review our Shipping Policy.

Nothing in this section limits any rights customers may have under applicable consumer protection laws.

6. Returns, Refunds, and Exchanges

We want customers to shop with confidence.

Jermacia Gardner Designs offers a 14-Day Confidence Promise for eligible purchases.

To request a return or exchange, customers must contact us within 14 days of receiving their order.

Moissanite Jewelry

Eligible moissanite jewelry may qualify for a 100% refund of the purchase price when returned unworn, undamaged, and in accordance with our Return & Refund Policy.

Handmade Jewelry

Eligible handmade jewelry returns may be subject to a 20% restocking fee, resulting in an 80% refund of the item's purchase price.

Any applicable restocking fee will be clearly disclosed before purchase.

Custom and Personalized Jewelry

Custom-made and personalized jewelry may be excluded from change-of-mind returns, as disclosed before purchase.

These conditions do not limit remedies required by law for defective, damaged, or incorrectly supplied products.

For complete eligibility requirements, exclusions, and processing information, please review our Return & Refund Policy.

7. Jewelry Care and Maintenance

Jewelry requires appropriate care to maintain its appearance and condition.

Customers are encouraged to follow the care instructions provided with their jewelry or published on our website.

Depending on the materials, exposure to moisture, perfumes, lotions, household chemicals, abrasive surfaces, and improper storage may affect a jewelry piece's finish or appearance.

Normal wear and tear, accidental damage, and damage caused by improper care are generally not considered manufacturing defects.

This provision does not limit any applicable legal rights regarding defective merchandise.

8. Product Availability

All jewelry is subject to availability.

Due to the handcrafted nature of certain collections, some pieces may be produced in limited quantities.

We reserve the right to discontinue products or adjust quantities when necessary.

If an item becomes unavailable after an order is placed, we will contact the customer regarding appropriate options, including a refund.

9. Promotions and Discounts

Promotional offers, discount codes, and special pricing may be subject to additional conditions.

Unless otherwise stated:

• Discounts cannot be combined with other promotional offers.

• Promotional codes must be applied during checkout.

• Promotions are valid only during the stated promotional period.

• Certain products may be excluded from specific promotions.

We reserve the right to correct promotional errors and address suspected misuse, subject to applicable law.

10. Intellectual Property

All original content created and owned by Jermacia Gardner Designs, including original jewelry designs, product photography, branding, logos, website copy, and other creative materials, is protected by applicable intellectual property laws.

Content owned by third parties remains the property of its respective owners.

You may not reproduce, distribute, or commercially use our protected content without appropriate authorization, except as permitted by law.

11. Customer Conduct

By using our website, you agree not to:

• Engage in fraudulent or unlawful transactions.

• Submit knowingly false information.

• Attempt to interfere with website security or functionality.

• Use our website to distribute malicious software.

• Violate applicable intellectual property rights.

• Engage in conduct that unlawfully interferes with other customers' use of our services.

We may restrict access or decline transactions when reasonably necessary to protect the website and its customers, consistent with applicable law.

12. Third-Party Services

Our online store is powered by Shopify.

Certain services, including payment processing, shipping, and website integrations, may be provided by third parties.

These providers may have separate terms and privacy policies governing their services.

Jermacia Gardner Designs is not responsible for the independent content or practices of unrelated third-party websites.

13. Privacy and Customer Information

Your privacy is important to us.

We collect and process customer information as described in our Privacy Policy.

Please review our Privacy Policy for details regarding personal information, cookies, payment processing, marketing communications, and privacy rights.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Jermacia Gardner Designs will not be liable for indirect, incidental, or consequential damages arising from use of our website or products, except where such liability cannot legally be excluded.

Nothing in these Terms of Service excludes or limits liability for fraud, willful misconduct, or other matters for which liability cannot be limited under applicable law.

Your statutory consumer rights remain unaffected.

15. Changes to These Terms

We may update these Terms of Service periodically to reflect changes in our business operations, policies, or legal requirements.

The most current version will be available on this page, with an updated effective date.

Changes will apply prospectively unless otherwise permitted by law.

16. Governing Law

These Terms of Service are governed by the applicable laws of the State of California and the United States, without overriding mandatory consumer protections that may apply based on a customer's location.

17. Contact Information

If you have any questions about these Terms of Service, your order, or our policies, please contact us.

Jermacia Gardner Designs

Website: www.jermaciagardnerdesigns.com

Customer Service Email: Jermacia500@gmail.com

Business Mailing Address: Los Angeles, California, United States

We appreciate your trust and the opportunity to provide jewelry that celebrates your individuality, confidence, and personal style.

Jermacia Gardner Designs

Luxury You Can Live In.